Monday, 16th September 2019

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Last seen: 2 years 34 weeks ago
Joined: 29/11/2013

One owner has a small damp patch appear on the false ceiling in their bathroom - this would be an original ceiling I guess hiding some pipes etc. The owner has said she had expert tradespeople have a look at it and that it is the OC's responsibility to repair. No report has been received as to what the problem is. She has not replied to requests for further information and has said nothing further about the patch for the past 12 months. She is now claiming that nothing has been done to fix the "problem" and is now demanding the OC fix it - her proxy was questioned about the so called problem but he couldn't answer. We still don't know what we are being asked to fix - what should the process be for resolving this issue.