Wednesday, 02nd December 2020

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CHU's NEW CHUniverse App Now Available

Sunday, 26th June 2016

CHU - Making it hAPPen

By 2030, half the population of Australia will live in strata.  Not suprising at all when, in every capital city across the nation, a huge number of apartments are under construction.

Put simply, the strata industry needs to keep up.  We cannot afford to lag behind.  Not in customer service or technology.  Customer service and technology these days go hand in hand and CHU is always at the forefront of both.  CHU has been servicing the strata market as one of the most trusted brands since 1978.  It was founded on the premise of innovation and taking complex problems and providing a simple solution.

CHU is consistently looking for new ways to provide solutions for modern living.  Customers now expect information to be easily and readily available to them at anytime, anywhere and on any device of their choosing.  

Customers are not prepared to wait for office hours to submit a claim or request a quote.  Gone are the days where fax and email were the only ways to process these requests.

CHUniverse is the first release of CHU's free and simple-to-use app focused on the 'Fix it' feature.  CHUniverse and Fix It are cutting out the need for lengthy claims forms and allowing you to quickly and easily submit a claim notification in just a few taps of your finger, 24 hours a day, seven days a week.

Fix It is not the only key part of the CHUniverse app, there are also other time-saving features:

  • Pay It allows you to make policy payments quickly and easily
  • Check It insantly request a certificate of currency
  • Agent/Broker Log In is for registered agents and brokers and provides easy access to CHU's online strata portal CHUniverse
  • CHU 24 Hour Assist feature allows you to reach CHU's 24-hour assistance line for urgent repairs.

The release of the CHUniverse App is only the first step in CHU's plans.  Work is already underway for the next releases of the CHUniverse app with even richer features and tools all aimed at providing solutions for modern living.  For more information visit



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